Terms of Service – Seedlyo™
Welcome to Seedlyo™.
By accessing our website and placing an order, you agree to these Terms of Service. Please read them carefully.
1. Acceptance of Terms
By accessing our website, browsing our products, or placing an order, you agree to be bound by these Terms of Service, as well as our Privacy Policy and Return & Refund Policy.
If you do not agree with these terms, please do not use our website.
2. Eligibility
To place an order on Seedlyo™, you must:
• Be at least 18 years old
• Provide accurate and complete information
• Accept Cash on Delivery (COD) or any other payment method offered on the website
3. Products and Availability
We aim to provide products that match their descriptions as accurately as possible.
However, product images may vary slightly due to supplier updates or manufacturing changes.
Product availability may change at any time depending on stock levels and demand.
4. Prices and Payments
Prices displayed on our website are shown in the local currency corresponding to your country.
We mainly offer Cash on Delivery (COD).
By placing an order, you agree to:
• Provide correct delivery information
• Be available to receive your order
• Pay for the order upon delivery
Repeated or abusive refusal of delivery may result in account suspension or cancellation of future services.
5. Orders and Confirmation
After placing an order, you will receive a confirmation via SMS, WhatsApp, or email.
Seedlyo™ reserves the right to:
• Refuse an order
• Cancel an order if information provided is incorrect
• Investigate or prevent fraudulent or abusive activity
6. Delivery
We deliver to multiple countries in East Africa.
Delivery times may vary depending on location, road conditions, or circumstances beyond our control.
The customer is responsible for:
• Providing an accurate delivery address
• Answering delivery calls
• Receiving the order within a reasonable time
7. Product Use
Seedlyo™ products must be used in accordance with:
• Provided instructions
• Safety guidelines
• Usage recommendations
Seedlyo™ is not responsible for damage or issues caused by misuse or unauthorized modification of products.
8. Return and Refund Policy
Our full Return & Refund Policy is available on the “Return and Refund Policy” page.
All return or refund requests must be sent to:
📩 contact@seedlyo.com
No return will be accepted without prior approval from our customer support team.
9. Limitation of Liability
Seedlyo™ shall not be held liable for:
• Indirect or consequential losses
• Damage resulting from improper use of products
• Delivery delays caused by external factors
• Issues resulting from incorrect information provided by the customer
Our total liability is limited to the amount paid for the order in question.
10. Data Protection
All information collected is used solely to:
• Process orders
• Arrange delivery
• Improve our services
We never sell your personal data.
For more details, please refer to our Privacy Policy.
11. Changes to These Terms
We may update these Terms of Service at any time.
Changes take effect immediately upon publication on the website.
Continued use of the website constitutes acceptance of the updated terms.
12. Contact
For any questions regarding these Terms of Service, please contact us at:
📩 contact@seedlyo.com
Our team is always available to assist you.
